Experience

Princeton Club Xpress – Monona, WI

Club Manager & Personal Trainer | Feb 2024 – Present

• Oversee full daily club operations to deliver a clean, safe, high-quality member experience.

• Monitor equipment performance, coordinate repairs, and maintain operational readiness.

• Conduct tours, communicate value-based offerings, and drive membership growth.

• Consistently meet sales goals through relationship-building and service-focused marketing.

• Manage personal training consultations, sales, and long-term client development.

• Design individualized fitness programs, coach proper form, and prevent injury through education.

• Track client progress, adjust programming, and support nutrition and lifestyle adherence.

• Collaborate with staff to enhance community engagement and elevate member satisfaction.
  

  Key Achievements:

• Increased member engagement during Member Appreciation Week through coordinated social media content and on-site activation.

• Improved equipment readiness by implementing proactive maintenance checks.

FPC Live Nation – Madison, WI

Security Lead & Venue Security | Jan 2018 – Feb 2024

• Ensured safety and security for performers, guests, and staff across multiple high-volume venues.

• Completed active shooter response and emergency preparedness training (FEMA).

• Provided security for The Sylvee, The Orpheum Theatre, The Majestic Theatre, High Noon Saloon, and Breese Stevens Field.

• Promoted to Security Lead (June 2021) for strong leadership and operational judgment.

• Assigned staff roles, coordinated workflows, and made real-time decisions during events.

• Served as manager-on-duty when venue management was off-site.

• Supported guest experience and venue operations during peak traffic shows.
  

  Key Achievements:

• Recognized for leadership in high-pressure environments and successful conflict de-escalation.

• Helped streamline closing procedures across multiple venues.